> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.promer.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Set up your workspace and invite your team

Everything you need to set up workspaces and manage your team

### In this article

1. [What is a workspace](#1-1-what-is-a-workspace)
2. [Create a workspace](#1-2-create-a-workspace)
3. [Edit your workspace](#1-3-edit-your-workspace)
4. [Switch between workspaces](#1-4-switch-between-workspaces)
5. [Invite members](#1-5-invite-members)
6. [Remove members](#1-6-remove-members)
7. [Leave a workspace](#1-7-leave-a-workspace)
---

# 1. What is a workspace

A workspace is your dedicated space in Promer, a container for your products, ad creatives, team members, and credits. Everything you create and manage lives inside a workspace.

If you run multiple brands or stores, you can create a separate workspace for each one so nothing gets mixed up.

#### What you can do in a workspace

* **Keep brands separate**: each workspace holds its own products, ad creatives, and brand assets. Work on multiple businesses without mixing anything up.
* **Work with your team**: invite members (up to 10) to collaborate on creatives and share access to the workspace's products and assets.
* **Manage credits per workspace**: each workspace runs on its own credit balance and plan, so usage from one brand doesn't affect another.

#### Your two types of workspaces

You'll find both types in **Settings → Workspaces**.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_g31tj0.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_9zlmf0.png)

| To learn about plans and credit allocations, see [Get to know Promer plans and credits.](https://help.promer.ai/en/article/get-to-know-promer-plans-and-credits-13wjocu/)

---

# 2. Create a workspace

1. Go to **Settings → Workspaces** and click **+ Create workspace** in the top corner.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_3d7cwt.png)

2. Upload a **profile photo** (optional). Use an image in JPG or PNG format, max 5 MB.
3. Enter a **workspace name** (max 50 characters).
4. Add team members by entering their email addresses (optional). You can always invite them later.
5. Click **Create workspace** and choose a plan for your workspace.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_1i3zfdd.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_1jq0bmw.png)

|| Every new workspace starts on the ${color}[#00aaff](Free) plan with ${color}[#00aaff](70 credits). You can upgrade to Starter, Pro or Unlimited at any time in ${color}[#00aaff](Settings -> Payment and plan).

| Create one workspace per brand or store. This keeps your products, creatives, and brand assets organized.

---

# 3. Edit your workspace

Only workspace **owners** can edit workspace details.

1. Go to **Settings → Workspaces** and open the workspace you want to edit.
2. Click the **Edit** button below the workspace name.
3. In the Edit workspace modal, update the profile photo or name.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_8z32dx.png)

4. Click **Save changes**.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_120v6rr.png)

||| If you're a ${color}[#00aaff](member) of an invited workspace, the Edit button will be unavailable. Only the workspace owner can make changes.

---

# 4. Switch between workspaces

1. Click your **workspace name** in the bottom-left corner. A panel will open showing all your workspaces. 
2. Select a workspace to switch to it. 

The currently active workspace is marked with a checkmark.

---

# 5. Invite members

Team collaboration create better ads with diverse winning structures. Here's how to add your teammates to your workspace:

1. Open your workspace from **Settings → Workspaces**.
2. Click your workspace section.
3. Scroll to the **Members** section and click **Invite member**.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_k8ktlg.png)

4. Enter one or more email addresses.
5. Click **Send invites**. 

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_30sqat.png)

Invited members will appear with an *(Invited)* tag until they accept. They’ll see your workspace under **Invited workspaces** in their Settings page with **Accept** and **Decline** buttons.

|| Each workspace supports a ${color}[#00aaff](maximum of 10 members) (including the owner). If you've reached the limit, remove an existing member before inviting someone new.

---

# 6. Remove members

1. Open your workspace and find the member you'd like to remove.
2. Click the **⋯** (three-dot menu) next to their name and select **Remove member**.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_qvmqdq.png)

3. Click **Remove** to confirm.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_1t1qsnj.png)

The member will lose access immediately. Their past actions will remain in the workspace.
---

# 7. Leave a workspace

If you're a **member** of someone else's workspace and want to leave, you can do it from two places:

* **From the workspace detail page:** click **Leave workspace** at the bottom of the members list.
* **From the workspaces overview:** click the **⋯** menu on the workspace card and select **Leave workspace**.
![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_1fkoqsm.png)

Click**&#160;Leave** to confirm.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_uztmw9.png)


||| Leaving is permanent. You ${color}[#00aaff](won't be able to access) the workspace again unless the owner re-invites you. 
---

### **Related articles**

* [How to connect and disconnect your Shopify store](https://help.promer.ai/en/article/how-to-connect-and-disconnect-your-shopify-store-w89dtf/)
* [Get to know Promer plans and credits](https://help.promer.ai/en/article/get-to-know-promer-plans-and-credits-13wjocu/)
* [How to create your first ad with Ad Clone](https://help.promer.ai/en/article/how-to-create-your-first-ad-with-ad-clone-mngovk/)
---

| If you have any further questions don't hesitate to contact us via in-app live chat or email at support@promer.ai.


