> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.promer.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Manage your billing and payments

Learn how to check your billing cycle, review payment history, and manage your payment method.

|| Go to ${color}[#00aaff](Settings > Payment and plan) to view all your billing information in one place.

### In this article

1. [View your current plan and credits](#1-1-view-your-current-plan-and-credits)
2. [Check your billing details](#1-2-check-your-billing-details)
3. [View your payment method](#1-3-view-your-payment-method)
4. [Review your billing history](#1-4-review-your-billing-history)
5. [Switch between monthly and yearly billing](#1-5-switch-between-monthly-and-yearly-billing)
---
# 1. View your current plan and credits

The top banner of the **Payment and plan** page shows your current plan and credit balance at a glance.

You'll see:

* **Your current plan name** (e.g., Starter plan, Pro plan) 
* **Monthly credits** - the plan credits available for your current billing cycle
* **Extra credits** - any purchased credits in your account

From here, you can click **Add credits** to buy more, or click **Change plan** to switch plans.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_6gsaja.png)

|| Not sure which plan is right for you? See [Get to know Promer plans and credits](https://help.promer.ai/en/article/get-to-know-promer-plans-and-credits-13wjocu/) for a full breakdown of what each plan includes.

---
# 2. Check your billing details

The **Billing details** section shows your upcoming billing information:

* **Next billing:** The date your next billing cycle starts and your plan renews
* **Next payment:** The amount you'll be charged on your next billing date
* **Billing cycle:** Whether you're on a monthly or yearly plan

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_1gffbqi.png)
---
# 3. View your payment method

The **Payment method** section shows how your Promer subscription is being charged.

* **Shopify-connected workspaces** use **Shopify payment**. All charges (plan subscriptions and extra credit purchases) go through your Shopify billing.
* **Non-Shopify workspaces** use **Stripe**. You can manage your card details through the Stripe payment portal.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_iscr4s.png)

---
# 4. Review your billing history

The **Billing history** section at the bottom of the page shows all past transactions, including:

* Plan subscription charges (e.g., "Starter - Monthly Billing", "Pro - Yearly Billing")
* Extra credit purchases (e.g., "Extra credits: 500 purchased")
* The date, amount, and status of each transaction

Each transaction shows a **Completed** status badge when the payment has been processed successfully.

Use the pagination arrows to browse older transactions.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_h3kikf.png)

---
# 5. Switch between monthly and yearly billing

Switching **from monthly to yearly** at the **same or higher tier** is treated as an **upgrade**. Switching from **yearly to monthly** is treated as a **downgrade**. 

*Learn more about *[how upgrades and downgrades work](https://help.promer.ai/en/article/how-to-upgrade-downgrade-or-cancel-your-plan-19430ed/)

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_cdig39.png)

|| ${color}[#00aaff](Save 20%) when you choose ${color}[#00aaff](yearly billing). The discount applies automatically at checkout, no code needed.
---

### Related articles

* [Get to know Promer plans and credits](https://help.promer.ai/en/article/get-to-know-promer-plans-and-credits-13wjocu/)
* [How to upgrade, downgrade, or cancel your plan](https://help.promer.ai/en/article/how-to-upgrade-downgrade-or-cancel-your-plan-19430ed/)
* [How to create your first ad with Ad Clone](https://help.promer.ai/en/article/how-to-create-your-first-ad-with-ad-clone-mngovk/)
---

| If you have any further questions don't hesitate to contact us via in-app live chat or email at support@promer.ai.