> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.promer.ai/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Manage your account & profile

Learn how to update your profile details and change your password from Promer settings.

### In this artic**le**

1. [Access your profile](#1-1-access-your-profile)
2. [Change your profile photo](#1-2-change-your-profile-photo)
3. [Edit your name](#1-3-edit-your-name)
4. [Change your password](#1-4-change-your-password)
---

# 1. Access your profile

1. Click your **avatar** in the bottom left corner of the app.
2. Click **Settings**.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_1y16mli.png)

3. Select **Your profile** in the left sidebar.

From here you can update your profile photo, name, and password.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_1vqx95p.png)

---

# 2. Change your profile photo

Your profile photo is visible to teammates in your workspace.
1. Click **Change photo** next to your current profile photo.
2. Upload an image in JPG or PNG format (max 5 MB).
---

# 3. Edit your name

1. Click **Edit** next to your **Full name**.
2. Update your name in the text field (max 30 characters).
3. Click **Save** to confirm, or **Cancel** to discard changes.


![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_e5vcfq.png)

||| Your email address can't be changed from the profile page. If you need to update your email, [contact our support](mailto:support@promer.ai).

---

# 4. Change your password

1. Click **Change password** on the **Your profile** page.
2. Enter your **Current password**.
3. Enter your new **Password** and **Confirm password** (at least 8 characters).
4. Click **Save**.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/e/1/a/ae1a138c3f867800/image_1rqors.png)

Your existing creatives and workspace data won't be affected by a password change

|| Can't remember your current password? Sign out and use Forgot password? on the sign-in page. Check [Create your account and sign in article](/en/article/create-your-account-and-sign-in-rnij7p/) for the full reset steps.

---
 
### Related articles

* [Create your account and sign in](https://help.promer.ai/en/article/create-your-account-and-sign-in-rnij7p/)
* [Set up your workspace and invite your team](https://help.promer.ai/en/article/set-up-your-workspace-and-invite-your-team-1haktlp/)
* [Get to know Promer plans and credits](https://help.promer.ai/en/article/get-to-know-promer-plans-and-credits-13wjocu/)
---

| If you have any further questions don't hesitate to contact us via in-app live chat or email at support@promer.ai.

